Download our Canna Provisions App and create an account to start earning points on every purchase! Be sure to enable push notifications to unlock special offers, deals and rewards.
NEXT STEPS:
- Download the Canna Provisions App: iPhone Android
- Once the app is downloaded, enter your information to create your account.
*Be sure to use the same email and phone number you use when shopping in-store to ensure your points are properly attributed. - Start earning 1 point for every dollar you spend (pre-tax) every time you shop!
*Points may take up to 24 hours to appear in your account after purchase. - If you have an available reward or offer in your app that you’d like to use, just let your Guide know at checkout, and they’ll apply it to your order. Please note: Loyalty rewards cannot be stacked or combined with other discounts, loyalty rewards or offers.
We like to keep the rewards fresh! Check the Canna Provisions App regularly to keep track of your available points, special offers, and rewards!
🚨 Important Loyalty Update – Points no longer expire at the end of each calendar year.
We’re excited to share that your rewards points will no longer expire at the end of each calendar year. Instead, beginning January 1, your points will stay active as long as you make a purchase at least once every 365 days. In other words, your points only expire if you go a full year without shopping with us. That means you can earn and use your rewards on your own schedule — no more year-end expirations to worry about!
Please note: Milestone spend rewards will still reset on January 1, giving you a fresh start to begin earning them again each year.
Terms and Conditions – Canna Provisions Loyalty Rewards Program
Customers must be enrolled in the Loyalty Rewards Program prior to the time of purchase to be eligible to earn points on that purchase. Points will not be awarded retroactively for purchases made before enrollment. Loyalty points may take up to 24 hours to appear in the customer’s rewards wallet following a qualifying purchase. Points are calculated based on the pre-tax amount spent. Loyalty Rewards cannot be stacked with other discounts or combined within the same transaction. Points, Rewards, and Canna Cash vouchers have no cash value, are non-transferable, and may not be exchanged for cash or store credit. Points are not earned on the purchase of gift cards.
Point Expiration Policy and Spend Milestone Annual Reset
Effective January 1, rewards will no longer expire at the end of each calendar year. Instead, points will remain active as long as the member makes at least one qualifying purchase within 365 days. If no qualifying purchase is made within a 365-day period, the points balance will automatically expire. Please note that milestone spend rewards will continue to reset on January 1 of each year. This allows members to begin earning milestone spend-based rewards anew with each calendar year.
Canna Provisions reserves the right to modify or terminate the Loyalty Rewards Program at any time without prior notice.