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High Rollers Reward Program & App Overview

Starting January 1st, 2024 we officially launched our High Rollers Reward Program!

Sign up to earn points for every purchase and unlock special offers and benefits. To take advantage of this program you’ll need to download our Canna Provisions App and opt-in to push notifications! 


  1. App downloads: iPhone  Android
    • Once the app is downloaded you can create an account if you don’t already have one (click create password in orange) and view available points and rewards. If you were using the old rewards wallet and already have an account, use the same login and password.
  2. Next, click the orange continue button to turn on PUSH notifications

How to redeem your points for rewards

  • At checkout in the store let the Guide know which loyalty reward/offer you would like to redeem and they’ll apply it to your order. 
  • Check the Canna Provisions app regularly to keep track of your available points, special offers, and rewards! 

High Rollers Loyalty Reward Program Tiers

To get the most out of the program opt into both email & push notifications.

Frequently Asked Questions

How to redeem your points for rewards

  • Check your dashboard and click the My Rewards tab to see your available rewards. 
  • At checkout in the store let the Guide know which loyalty reward/offer you would like to redeem. Frequently asked questions.

Do my points expire?

Yes, at the start of every new year (Jan 1st)

Can I stack my rewards?

No, you are only able to redeem one reward per visit

Is it free to join?


I’m missing Points from a recent order

Points can take up to 24 hours to update after you make an order. If you are still missing points, let the store know. It is likely that your phone number or email on your account was not used when checking out at the store. It’s imperative that your guide makes sure your transaction is recorded with your correct email or phone number.

When do I start earning points?

You will start earning points once you confirm your signup (you will receive a confirmation link via email or text).


Questions? Contact us

If you need assistance with signing up or if you have additional questions, reach out!

Contact Us




380 Dwight Street Holyoke, MA

220 Housatonic Street Lee, MA



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